Policies

Shipping

Shilajit ships based on available checkout shipping options. Supplements are coming soon and shipping regions will be confirmed at launch.

Local Delivery

Protein packs are delivered locally in the GTA only. Orders placed before Friday 11:59 PM are delivered the following Sunday.

Separate Fulfillment

Protein packs (GTA local delivery) and Shilajit (shipped) fulfill separately. Combining them in one order is fine — they'll arrive on different timelines.

Returns & Refunds

Due to the nature of perishable food and consumable supplements, we cannot accept returns of opened products. For issues with your order, contact us within 7 days.

Protein Pack Delivery

Protein packs are delivered frozen. Transfer to your freezer immediately upon delivery.

Supplement Disclaimers

Supplements should be used as directed. Review product labels and warnings before use. These products are not intended to diagnose, treat, cure, or prevent any disease.

Contact

Questions about an order or policy: support@bergfit.ca